“No matter how good you think you are as a leader, my goodness, the people around you will have all kinds of ideas for how you can get better. So for me, the most fundamental thing about leadership is to have the humility to continue to get feedback and to try to get better – because your job is to try to help everybody else get better.”
Jim Yong Kim
Discounting and ignoring feedback from others because you don’t agree with it or don’t see it the same way they do is incredibly flawed. ‘In the mind of the perceiver the perception is a fact.’
Feedback is a gift. Because somewhere in there is a kernel of truth you might not want to recognize or address. There is a root cause for a perception and if you want to grow, if you want to serve others, you MUST look inside yourself and at YOUR behaviors to figure out how to improve. You have to learn and grow and have humility to understand that you don’t know everything.
Keep seeking feedback! And if you don’t get it from one person, ask someone else. When you receive it don’t defend yourself, seek first to understand and then get to work with humility and grace and find a way to change so you can improve in your ability to serve others.