Clear expectations first…

“What looks like resistance is often a lack of clarity.”

Chip Heath


If you don’t understand the reason for a change can you really be committed to the hard work it takes to make it happen? As a leader if people are resisting change have you done all the work necessary to communicate clearly why the change is needed?

It is our responsibility as leaders to own the creation of clarity with our teams. No on else is responsible or accountable for this critical step. If you haven’t set clear expectations change won’t stick…

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