“It’s not the things you don’t know that trip you up. It’s the things you think you know, but you don’t. You fail to ask a certain question because you believe you know the answer. Separating your information from your assumptions can be very tricky business.”
It is amazing how often the things you assume about something can in turn trip you up. Details taken for granted can be the most important ones.
There is a fine line between verifying everything and in turn sending a message that you don’t trust someone and verifying just the most important things. How do you make sure that you walk this line successfully?
One of the ways to combat this is through thorough and clear execution of “commander’s intent.”
How does this relate to today’s quote? It’s all about clarity and removing assumptions and replacing them with crystal clear facts. That means you have to ask the right questions. Thats how you kill ambiguity.